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Frequent Diner Program

Collect your UPCs

Collect 12 UPCs from our 3lb, 8lb, or 10lb bags of Artisan™, Pureformance™, Macanna™ or Valor™ Pet Foods.

Complete the Frequent Diner Program Form and mail it along with 12 UPCs

Frequent Diner Program form can be downloaded here. Mail completed form and 12 UPCs to: Grandma Lucy's, ATTN Frequent Diner Program, 30432 Esperanza, Rancho Santa Margarita, CA 92688

We recommend sending the form and UPCs through a traceable service (Certified Mail, UPS, FedEx, etc.). Grandma Lucy's is not responsible for UPCs lost in the mail.

Grandma Lucy's sends you a certificate good for a FREE bag of food.

After we receive your completed form and UPCs we will send you an embossed certificate for a FREE bag of Grandma Lucy's Food*. Dealers will not be able to accept credit for Frequent Diner Program Forms and/or UPCs, only the embossed certificates.

Certificates can be redeemed at participating Authorized Grandma Lucy's Dealers. For a list of stores please visit our "Store Locator" page. This program is designed for "brick and mortar" stores. Certificates can NOT be redeemed with online dealers.

What bag of Grandma Lucy's Pet Food will I receive for free?

The free bag will be equivalent to the least expensive bag purchased.

What size bags of food count towards the Frequent Diner Program?

3lb bags, 8lb bags and 10lb bags.

Is there a limit to how many forms I submit and how many free bags I receive?

There is no limit.

What exactly do I need to send in to receive my free bag?

All 12 UPCs must be included and form must be completely filled out to receive the free bag. We are not responsible for submissions that have been lost in the mail. We recommend using certified mail or another traceable service.

Can I bring my completed Frequent Diner Program form and 12 UPCs into my local store to receive my free bag of food?

Not at this time. We will be sending you a special embossed certificate that you take into your favorite store to receive your free bag of food. The store will need the embossed certificate in order to receive credit.

Where can I redeem my certificate for a free bag?

Frequent Diner certificates can be redeemed at participating Grandma Lucy's dealers. Authorized Grandma Lucy's dealers reserve the right to verify purchases within their respected location(s) and determine if certificates are valid.

Can I send in copies of the UPCs or a receipt showing I purchased the food?

The bag UPCs must be original and are subject to verification. Copies will not not be accepted. We are unable to accept forms and UPCs from groups, clubs or organizations.


Please contact one of our staff members at (800) 906-LUCY (5829).

No requests from an individual receiving discounted pricing or donations will be accepted. Resellers of Grandma Lucy’s are excluded from this program. Frequent Diner Program is only valid on full-priced bags. Duplicate requests will constitute fraud. Grandma Lucy’s reserves the right to verify all information and to change the terms and conditions of this program at any time. Please allow 3 to 6 weeks for delivery of certificate for free bag of food. All certificates issued are valid for one year from issue date. Terms and conditions subject to change at any time and program may be terminated at any time by Grandma Lucy’s. *Certificates are good for 1 free bag of food equivalent to the least expensive bag purchased. Certificates can NOT be redeemed with online dealers.